Inviting Users to the At Work Portal

Users may report that they have not received an invitation to join the At Work learning platform. These users will be considered “pending”. To resend a registration email, follow the outlined steps: 

1. Select the Users tab from the navigation menu.
2. Select “Pending Users” from the top-hand menu.
   • Select the learner’s username (email address)

3. Once the participant's name is located, you may either:

•  Hover over 3 dots on the right-hand side and select “Resend” to prompt an invitation to be sent to the email address associated with the user’s account.
•  Click on the username (email address) and copy the invitation’s URL to paste into an email to be sent in your correspondence to the user.