Changing Your At Work Portal Password

 

How to Change Your MHFA at Work Password

1. Go to the work.mentalhealthfirstaid.org website and log in to the At Work Portal using your organizational email and password.

2. Click on your name, which is represented by a gray circle with your initials or photo, located at the top right corner of the screen. 

3. Select Update My Password.  

4. A window will appear where you can change your password. Enter your Current Password, new Password, and confirm the new password; then click Save.

NOTE: Your new password must contain at least one uppercase letter, one lowercase letter, one special character, and be at least 8 characters long.

6. Once you click Save, a confirmation message saying "Password Successfully Updated" will appear in the bottom right corner.

NOTE: If you also have an MHFA Connect account, the password you set in the At Work portal will also be applied to your Connect account.

How to Reset a Forgotten Password:

1. Go to https://work.mentalhealthfirstaid.org/ and click on Forgot your Password?  

2. Enter the email address associated with your At Work account and click send. 

3. After clicking send, you will receive an email with instructions on how to reset your password. If you don't receive the email within a few minutes, check your junk and spam folders, and contact your email administrator to ensure that emails from [e-mail] are not blocked. 

4. Click the unique URL in the email to be redirected to a page where you can enter your new password. 

NOTE: Your new password must contain at least one uppercase letter, one lowercase letter, one special character, and be at least 8 characters long.