What is the timeline after the purchase?

Individual purchase: 

1. Upon completing the purchase, you’ll be redirected to the MHFA at Work Connect portal to create an account. (If a MHFA account exists for the email address associated with the purchase, the user will be redirected to the MHFA at Work Connect login page.)
2. Once logged into your account, you will have access to start the training from your dashboard.

Bulk purchase (2-250 seats):

1. You’ll receive a confirmation email with an attached spreadsheet within one business day. Download the spreadsheet and add the first name, last name and email address for each learner.  
2. Save the spreadsheet and send it to [e-mail].
3. Learners will receive a MHFA at Work Connect invitation email within three business days after you submit the completed spreadsheet to the MHFA team. Once learners have accepted the invite, they will receive the course enrollment email.
4. You will receive an enrollment confirmation email from the Client Services Team at [e-mail]  after all the learners have been enrolled. 

Note: Once a learner has been enrolled, their seat cannot be replaced.